Technical Writing Services is a full-service technical communications agency that provides professional consultants for every phase of your documentation needs.
In combination with our partner Ingenium Testing, we are fully-staffed with technical writers, editors, engineers, artists and illustrators, photographers, translators, auditors, and designers. Our staff can handle your entire project from start to finish, or any individual part of your project. We deliver quality work, on-time.
Ed Stiltner President
Ed has a Bachelor of Science degree in Electrical Engineering. He has special training in Integrated Logistics Systems (ILS), Failure Modes and Effects Analysis (FMEA), Test Requirements Documents (TRDs), Technical Orders (TOs), and ISO 9000. He has over thirty years of experience in the industry, and is a published author of both books and articles. Ed began his career as a technical writer while serving in the United States Air Force.
Ed Stiltner
Cathi Beck Vice President, Technical Publications and Aftermarket Services
Cathi has a Bachelor’s degree in Technical Communications with minor degrees in Business, Graphics and Photography from the University of Wisconsin-Platteville. Starting in 1980, she worked for ten years as the Lead Writer of Writing Services at Sundstrand Corporation. For eight years, she was the night shift lead in the Computer/Information Department of Rockford Clinic and Rockford Memorial Hospital. Cathi returned to the Publications field in 2000 to work at Hamilton Sundstrand as an Outsource Writer/Quality Editor. In June of 2005, she became the Hamilton Sundstrand Onsite Manager for an offshore company. Cathi joined the Technical Writing Consultants (TWC) Company in May of 2008.
Contact Cathi by e-mail at cathi.beck@twcsite.net or by phone at (815) 315-9250, extension 116.
Cathi Beck
Marcella Helwig Technical Publications Team Leader
Marcella has worked for twenty-seven years in the technical publications field. She began her career typing and formatting component maintenance manuals at Sundstrand Corporation, eventually becoming the formatting lead for the group. She has spent the last twelve years as a technical writer. Before joining TWC, she was the Group Leader for a technical publications group that worked with an offshore team to complete Hamilton Sundstrand publications.
Marcella Helwig
Lynda Shipley Senior Writer
Lynda has worked in technical publications for the past thirty-four years. At the start of her career she formatted and proofread technical documentation and maintained technical documentation systems. Since 1996 she has worked as a technical writer with an emphasis on revisions to component maintenance manuals and service bulletins. For the past three years she also worked as a liaison between United States customers and their offshore associates.
