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Our services can help you with a temporary work overload, meet tight deadlines, set up standards and guidelines, or simply when outside expertise is needed.  We can not only assess your documentation needs, but also show you how to promote your company by making your communications enhance your company's image.

Should you have the need for a technical publications department, we are able and willing to set one up for your business.  We can also help with making an existing technical publications department more efficient and cost-effective.




By providing you with a superior written and illustrated product that will:

  •  Be easily read and understood
  •  Be written to the appropriate reading level of the end-user
  •  Contain easily-accessible information
  •  Be attractively designed and add to your company image
  •  Be cost-effective
  •  Be interesting, no matter how technical the material
  •  Contain essentual visuals




By saving you time, money, and effort through delivering work that is truly professional, on-time,
and within budget


  Through the following strategies:

  1. Keeping current with the changing industry publishing requirements (ATA iSpec 2200, S1000D, XML and SGML, Legacy conversion methods).
  2. Staying involved and networking through industry-professional organizations such as AIA, ATA, IEEE, and STC.
  3. Continuing to improve processes and applying "lean" concepts and automation to the technical documentation process.
  4. Being a total-service provider for test documentation and technical publications, from project management and coordination, to writing, production, delivery, and library management.
  5. Taking the burden of outsourcing off of the customer and absorbing it ourselves, providing outsourcing solutions that offer quick relief and accelerated savings to customers.
  6. Offering hourly, firm-fixed, and per-piece pricing solutions for customers where appropriate.
  7. Providing low-cost offshore and near-shore solutions where most appropriate and effective.
  8. Staying close to our customers by listening to individual needs and situations, and providing custom solutions as needed.